Frequently asked questions (FAQ)

The 1883 Incheon Digital Coupon Pass is a mobile-based benefit program operated by Incheon Metropolitan City and the Incheon Tourism Organization specifically for international visitors. It provides exclusive discounts and special offers available only to foreign travelers across Incheon’s major attractions, cultural experiences, shopping areas, restaurants, and transportation services. No membership registration or printed documents are required.

Travelers simply present the digital pass on their mobile device, and the benefits are applied instantly. This program was designed to make travel in Incheon more convenient, economical, and enjoyable for visitors from abroad, with multi-language information to ensure a smooth experience regardless of language background.

No. The 1883 Incheon Digital Coupon Pass is exclusively for foreign nationals. When necessary, staff may ask to verify a foreign passport or identification document.

The service is available not only in Korean but also in English, Japanese, Simplified Chinese, and Traditional Chinese. Detailed information about each attraction links directly to the corresponding language page on Trippose.com.

The official website (https://www.incheoncouponpass.com ) allows users to browse participating venues and benefits categorized by region and theme. The “Learn More” button on each listing leads to a detailed attraction description page, while the “1883 Incheon Digital Coupon Pass” button opens the exact mobile page that should be shown at each venue to receive benefits.

Because the system relies on real-time verification, only the actual live webpage is accepted. Screenshots, saved images, or printed copies cannot be verified and therefore cannot be used. This prevents duplication, unauthorized sharing, and ensures accurate benefit application at participating venues.

Present the pass as early as possible during your visit.
At restaurants, show it before ordering; at stores, before paying; for activities or attractions, present it when booking or purchasing admission tickets.
Showing it early ensures that the discount or benefit is applied correctly according to each venue’s operational policy.

Each venue allows one use per person per day.
If you revisit the same venue the following day, you may use the pass again.
If you visit different venues, you may use the pass multiple times in the same day without limitation.

No. Store promotions, card discounts, membership benefits, and other discounts cannot be combined with the 1883 Incheon Digital Coupon Pass benefits.

The 1883 Incheon Digital Coupon Pass is available from December 2025 to June 2026.
Participating venues and benefit details may change, and the most updated information is always available on the official website.

The pass is valid throughout Incheon’s major tourist districts, including:
Incheon International Airport, Songdo, Chinatown and the Open Port Area, Ganghwa, Yeongjong and Yongyu, Wolmido, Sinpo, and Yeonan Pier.

First, check your internet connection. Then, refresh the browser or try another browser such as Safari, Chrome, or Edge. If pop-up blocking is enabled, please disable it.
If the issue persists, use the “Contact Us” section at the bottom of the website to submit details, and the operations team will review and provide guidance.

We sincerely apologize for the inconvenience.
Please submit the venue name, date and time of your visit, and a detailed description through the “Inquiry / Contact Us” section on the official website.
The operations team will verify the situation with the partner venue and help resolve the issue, while also taking steps to prevent similar cases in the future.

Inquiry

If you have any additional questions or inconveniences, please feel free to contact us via the Q&A forum below!